Frequently Asked Questions

Frequently Asked Questions
Visit any of our outlets to place your can buy fabric from us or bring your own should you prefer. You will be required to pay a 50% deposit. Your order will be ready within 7 days after which you will return for fitting. You will be required to pay the balance in full before you can collect your outfit. Contact us to place a custom order today.

Off the rack items can be returned to the shop within a period of 7 days from the date of receipt. You will need to produce your receipt and the items need be as new and unworn. In return, you can choose another item from our displays or get a credit voucher which can only be redeemed at the branch from which you purchased the original item.

We reserve the right to exchange any goods in the case they are soiled, damaged or in the absence of a receipt.

It is not possible to return bespoke items.

Kyaligonza Fashion accepts PayPal, Visa and Mobile Money payments via our online shop. We accept cash at our shops.

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